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How do I log in to WHM or cPanel?

For webhosting and email you need to have a hosting plan with us, the control panel we use for this hosting is called cPanel. Resellers also have access to the Web Host Manager: WHM. In this article we'll explain how you can login into your cPanel and / or WHM account.

Steps login into cPanel through your Neostrada customer account

If you're logged into your customer account you can access the login url for your hosting plan through the webhosting overview.

Step 1. Login into your customer account on neostrada.com/login.html.

Step 2. Go to Services and locate your hosting plan in the Webhosting section.

Step 3. Click on the options menu, the little cog, at the right of you hosting plan and select Open cPanel.

Step 4. You'll be asked for your username and password. Both can be found in the information email you received when you ordered your hosting plan. Keep in mind that the username will never be an email address.

 

Steps login through your domain name

Generally, you use your domain name to reach the cPanel or WHM log in page.

Step 1. Enter the following url in your browser where yourdomainnamehere is replaced with your domain name:

https://www.yourdomainnamehere.nl:208X

Step 2a. To login into cPanel replace the X with a 3 and press enter.

Step 2b. To login into WHM replace the X with a 7 and press enter.

Step 3. You'll be asked for your username and password. Both can be found in the information email you received when you ordered your hosting plan. Keep in mind that the username will never be an email address.

N.B: Your domainname can have several extensions like .com, .org, .eu, etc. Keep this in mind.
Example: You want to login into your cPanel and the website is called myhobby.org, the url to your cPanel account is https://www.myhobby.org:2083

 

Steps login through server domain name

If your domain name does not (yet) work, you can login using the server's domain name. You must then know on which server your hosting plan is located. The domain name of our servers looks like this:

Premium servers

https://premiumYY.totaalholding.nl:208X

Regular servers

https://wwwYY.totaalholding.nl:208X

Step 1. Insert one of the above url's in your browser. The regular servers are used for the Starter and Reseller hosting plan. Our Business and Professional hosting plan use the premium servers.

Step 2. In both cases, YY is replaced by the server's digits. This information can be found in the confirmation email you received from us when your hosting plan was created.

Step 3a. To login into cPanel replace the X with a 3 and press enter.

Step 3b. To login into WHM replace the X with a 7 and press enter.

Step 4. You'll be asked for your username and password. Both can be found in the information email you received when you ordered your hosting plan. Keep in mind that the username will never be an email address.

 

This knowledgebase article was last updated on: 16 July 2018

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